RIS Talks

The cooler and outdoor accessory company has launched an immersive 3D and AR experience on its website, in which consumers can virtually view more than 50 virtual products in their own physical environments.

Tech can’t solve all problems, but it can certainly power the gateway to progress. For Elliott Rodgers, Ulta Beauty chief information officer and an RIS News CIO of the Year, technology has indeed been enabler for everything he’s accomplished during his career.

When undergoing a massive digital transformation initiative, retailers expect employee churn and other unexpected obstacles. They do not, however, plan for a pandemic.

After a year of transformative disruption, RIS was presented with one of the most impressive lists of nominees to date. Learn the winners of our 10th annual CIO of the Year awards, each exemplifying how technology can overcome hardship.

Inventory management is a challenge for all retailers, but it’s particularly fraught for today’s cannabis retailers given the industry’s complex system for managing incoming and outgoing SKUs.

As retailers have navigated the pandemic, few have garnered as much attention for an ability to marry physical and digital retail to serve customers than Target. We chatted with Frank Bruni, SVP, food and beverage supply chain for insight into these operations, as well as his views on the role of the retail store moving forward.

RIS sits down with Sweetwater's CIO Jason Johnson to dive into how the instrument retailer develops in-house tech to invoke its unique customer experience.

We connected with MOO's director of customer experience to learn how it improved visibility into its fulfillment, and why digital CX needs to extend beyond a retailer’s e-commerce platform and into the physical world.