How UNTUCKit Un-Tangled Scheduling
Michael Saldaña, the retail operations and communications manager for UNTUCKit, says the company was able to get by with manual scheduling and timekeeping at the beginning. As their footprint began to expand, however, complications arose. Learn more.How PacSun Stays On Script for Strong CX
PacSun’s investments in its customer service capabilities are paying off as the apparel brand and retailer leverages the benefits of natural language processing (NLP).