Benchmark Research is where you'll find all our annual comprehensive proprietary research reports examining the status of retailers’ overall technology prowess. Our Targeted Research reports, while also created from proprietary research, hone in on specific technologies.

  • Value Chain Tech Study 2023

    For the first time, the annual Supply Chain Study, now in its fourth year, combines the vision and resources of RIS News and Retail Leader. This partnership achieves a robust expansion of the study’s scope and deeper insight into critical retail trends, and thus we’ve renamed it the “Value Chain Technology Study” to reflect the evolution of supply chain trends.
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  • Diving Into Consumer and Grocery Retailer Study Insights at GroceryTech

    On the final morning of GroceryTech, EnsembleIQ’s VP of Research Beth Brickel gave an overview of the “2023 Grocery Tech Trends Study,” as well as exclusive data not included in the study, along with a panel of experts. Discover the insights shared.
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  • 2023 Grocery Tech Trends Study

    RIS and PG’s annual Grocery Tech Trends Study benchmarks grocers’ up-and-coming tech investment plans, while a first-of-its-kind companion consumer study highlights shoppers’ preferences in-store and online. See if your company is on the right track toward a digitally powered future.
    2023 Grocery Tech Trends Study

Our interactive Special Reports delve deep into retail's most important topics today, bringing readers the freshest research and retail examples. Explore retail in-depth in a hands-on, animated, digital experience. 

These visual depictions of striking statistics from unbiased research provide a look into top-of-mind retail topics. In addition, they include a Q&A with a retail expert to take a deeper dive into the infographic content at hand.

 

  • Connecting Pricing Across the Omnichannel Landscape

    In this infographic, learn how leading retailers like Walmart, Lululemon, Allbirds, and TJX Companies are overcoming common inventory challenges and thriving in an increasingly omnichannel retail environment.
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  • Beyond the Hype: How AI is Reshaping Retail & CPG Marketing

    Learn how leading brands like Coca-Cola, Amazon, Colgate-Palmolive, Wayfair, Albertsons, and more are trailblazing new path through the innovative use of generative AI, and gain an understanding of the broader opportunities and challenges of AI in marketing. 
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  • Connecting Pricing with Inventory Management

    In this infographic, learn how leading companies are thinking outside the box when it comes to maximizing profitability with synchronized pricing and inventory management for efficient supply and demand alignment.
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Roadmap Reports examine the path to implementing today's hottest retail technologies and how top retailers are doing so.  

Virtual Fireside Chats bring top retail experts together to talk about today's most pressing topics. 

Retail Tech Spotlights shine a light on a specific retail technology. We also sit down with retail experts to learn exactly how these technologies are changing the modern retail landscape.

Content Hubs gather a mass of information into an easy to use, interactive hub. Explore deep content in a fun, digestible way. 

In our Explorer Series we examine retail technologies and their use cases throughout a series of exploratory reports.

  • Smart Retail Gets ‘Phygital’: How Digital Technologies Enable the Store of the Future

    Retailers must close the gap between online and bricks-and-mortar stores through the adoption of digital technologies in order to attract, engender trust with, and retain today's customers. Find out how adopting a "Smart Retail" model that utilizes the Internet of Things (IoT), artificial intelligence (AI), and advanced analytics is key in building the "Phygital" store of the future.
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  • Harnessing the Transformative Power of Data Analytics and Artificial Intelligence In Retail

    Consumers expect superior customer service, personalized assistance, immediate access to purchases, and a hassle-free experience whether shopping in-store or online. These seismic changes have forced retailers to digitally transform at a faster pace than ever before.
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  • Retail 2021: AI Ushers in New Decade

    Investments in AI-powered predictive and prescriptive analytics will more than double in the next two years. Find out what’s driving the change, and more importantly, how retailers can take a smart approach to implementation.

Whitepapers encompass a plethora of reports on many diverse topics from our retail expert partners.

  • Curbing Cash Leakage to Save Millions in Supplier Overpayments

    A major US retailer, renowned for its chain of hypermarkets and department stores, sought to revamp its post-payment audit program. The goal? To maximize lost revenue recovery and minimize future leakages. Learn how the company recovered $26 million from overpayments – a 73% year-over-year improvement.
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  • Workforce Experience Catches Up to the Human Experience

    In this report, Leslie Hand of IDC explores how investment in powerful employee experience solutions can streamline operations, enhance communication, and improve the associate journey.
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  • Preparing Your Retail Enterprise for Unified Commerce

    Successfully implementing Unified Commerce takes more than just understanding technology. In Aptos’ new guide, we walk you through what each of your departments needs to do to prepare for the move—everything from Store Ops, to Omni Operations to Marketing.
    preparing your retail enterprise for unified commerce teaser book

Our digital, downloadable E-books take a deep dive into retail's most important topics, providing a wealth of knowledge to keep abreast of the latest technologies. 

  • Preparing Your Retail Enterprise for Unified Commerce

    Successfully implementing Unified Commerce takes more than just understanding technology. In Aptos’ new guide, we walk you through what each of your departments needs to do to prepare for the move—everything from Store Ops, to Omni Operations to Marketing.
    preparing your retail enterprise for unified commerce teaser book

  • Maximizing LTE and 5G Inside and Beyond Retail Stores

    The ways and places retailers serve customers and improve operational efficiency have changed a great deal recently. Whether it’s a long-term location, a seasonal pop-up shop, or a self-serve kiosk, dependable connectivity is a necessity. Because of this, retailers are turning to LTE and 5G to support their digital transformation.
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  • A Retailer is Only as Strong as its Digital Infrastructure

    Retail networks are under more pressure than ever. Here’s how savvy retailers are achieving high-performance enterprise digital infrastructure while offloading the management burden.

 

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