Workforce Management

Starbucks is making strides to offer a more compelling value proposition to its associates, building out its benefits based on feedback gathered from its employees.

This year, it’s predicted that retailers will add 410,000 seasonal positions to absolve pressures that come with the holidays. With the annual influx of hires comes the need for stores to streamline training and communication as a means of empowering employees.

Specialty tea retailer Boba Tea Company is elevating its workforce strategies, tapping into artificial intelligence to power its HR and payroll efforts.

In this conversation with RIS News, AllSaints CIO, James Reid, outlines how the fashion brand is taking a unified commerce approach to digital transformation and improving both employee and shopper experience alike through strategic tech investments.

Specialty outdoor retailer REI Co-op has started fulfillment from its new DC in Lebanon, TN. Learn how the facility's design and operations prioritize the employee experience while setting a new standard to fight the climate crisis.

Short has been named a RIS Top Woman in Retail Tech in recognition of her innovative development and deployment of workforce technologies at Southeastern Grocers.

The award presentation will take place at the ninth annual NRF Foundation Honors event on January 14 in New York City. Learn more.

Canadian book and lifestyle retailer Indigo Books & Music Inc. will open a new concept this fall. RIS gives details on the tech inside.

Everything from holidays and weekends to business locations and weather patterns impacts each retailer differently. Now, as a result of the pandemic, inflation and increased popularity of online shopping, it has become especially difficult to forecast consumer spending habits and plan labor operations accordingly. This unpredictability has created two significant challenges for retailers still relying on manual workforce management (WFM) processes: how to accurately forecast customer demand and how to schedule the appropriate number of people needed to meet it. Fortunately, the key to solving this headache is simple: ditch manual workforce management and utilize a WFM solution that delivers intelligent automation.

Learn how The Home Depot is applying computer vision technology to “narrow the gap” between its in-stock inventory and its on-shelf inventory, as well as how a $1 billion compensation investment is panning out.