July 2020

Uncover the top shopper trends for 2020 and beyond in this interactive report and learn how a key group of retail leaders are scoring big wins and leading the evolution of the customer experience.

The point of sale has a new struggle: COVID-19. Kroger, Walmart, and Wawa are among retailers responding to a nationwide coin shortage brought on by the coronavirus pandemic. Find out how they are reacting and what the pandemic has meant for electronic payments and the future of a “cashless” society.

RIS’ annual Pacesetters honors retail executives pioneering ground-breaking solutions across retail verticals. While their skills may vary, every member of the list is boldly setting the pace for success in an industry where technology is evolving by the day.