August 2020

COVID-19 has accelerated the need for retailers to significantly alter and enhance their operating models, incorporating best practices and technologies that empower employees to function as high-value, knowledgeable, customer-oriented members of the team.

In our first annual Supply Chain Technology Study, RIS benchmarks the state of the retail supply chain, identifies technologies that are keys to success, and recommends ways retailers can improve their ability to recover quickly from disruption. Benchmark your supply chain tech against the industry's best!

More than ever before, retailers must understand their customer-facing employees’ role and undertake initiatives to ensure that frontline employees remain safe, empowered, and satisfied on the job. Developing and acting upon this understanding is critical if retailers are to succeed in the wake of COVID-19 and beyond.

A fast-evolving market is forcing retailers to accelerate their transition to fully digitized stores. But smart tech innovations put a lot of demands on the network. Find out which elements of a strong digital infrastructure are especially important to ensure these technologies deliver a great customer experience. Agile, digitally enabled retailers rely on key store technologies to quickly adapt to change. Here are the must-have capabilities to ensure your digital infrastructure is up to the task.

Amazon has opened its first namesake grocery store, Amazon Fresh, in Woodland Hills, CA, and, as you’d expect, it’s packed with retail innovation. See videos, photos and more of the freshest new store in town.

The Coach, Kate Spade and Stuart Weitzman parent company reported a narrower-than-expected loss and acquired nearly 1 million new customers across North America through its digital channels. Find out how and the retail tech the three are investing in to continue to capture digital shoppers.

Apparel Retailer Ralph Lauren took the top spot in this fourth annual e-commerce report. Find out which retailers joined the apparel retailer on the list and the Top 10 Fastest Loading Retail Sites.

There’s no doubt this may be the strangest back to school season on record. As class supply lists hit parents’ inboxes, many are still debating if they will even send their children into the classroom this fall. However, as the COVID-19 pandemic continues to threaten the normalcy of purchasing paper and pencils, there’s still time for retailers to ramp up their back to school promotions.