April 2020

RIS’ fourth annual look at the top women in retail tech salutes the female technologists blazing new trails and redefining what industry heroes look like.

In a glimpse of when physical retail may pick back up in the U.S., Starbucks said it plans to have most of its domestic company-operated stores open again by early June. However, the Starbucks experience will be a bit different. Hint: Consumers who weren’t using Mobile Order before had better get used to the idea now.

A quality customer experience is the cornerstone of a successful retail enterprise. But unfortunately many retailers struggle to develop and deliver an experience that truly wows.

Faced with the need to support critical technologies and personalized service, how can retailers keep everything running everyday no matter the size of their staff? Download this infographic to learn the technology needed to deliver new capabilities as needs change, support changing work and business practices, and keep it all secure.

As the coronavirus upends the retail industry, it’s also showing how fast some retailers can actually implement new technology and services. Learn how craft retailer Michaels has quickly implemented same-day delivery and curbside pickup in a matter of days and weeks to meet the needs of its customers during the pandemic, rather than months.

Bed Bath & Beyond is quickly pivoting to face changing shopping habits and store closures due to the coronavirus pandemic, prioritizing around $250 million to support omnichannel operations in 2020 and beyond. Find out how it’s converting 25% of stores to fulfillment centers, rolling out curbside pickup and more in the face of change.