Webinar Transcripts

  • How Frontline Devices Power Customer-Centric Store Experiences Without Breaking the Bank

    Learn about the store strategies today’s successful sellers are getting right, including how to leverage data from edge devices, the benefits of sharing operational insight to frontline workers, and how to evolve associates into brand ambassadors — all while keeping costs in line.
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  • Slashing Retail Turnover and Boosting Associate Engagement Through AI

    When it comes to scheduling and even recruiting valuable employees, the disconnect between today’s digital lifestyle and the manual legacy processes many organizations still use is alarming. Learn from Forrester about the technologies and techniques driving both productivity and business performance — all while lowering employee turnover in today’s labor-challenged landscape.
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  • The Data-Obsessed Tech Power that's Driving Retail CX

    Today’s most tech-savvy retailers are not only leveraging data — they’re completely data-obsessed. Not only that, but they’re investing into innovative technology to collect and unlock the power of this data.
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  • Exploring the Future of Retail & Consumer Goods Analytics

    Today’s retailers are eager to cruise right past the recovery stage and instead situate themselves just a hop, skip, and a jump away from the future. RIS fielded some inside perspective of today’s retail analytic investment priorities through a chat with automotive retailer Servo Pacific.
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  • Giant Eagle’s myPerks Loyalty Pilot: Behind the Scenes

    Giant Eagle’s Justin Weinstein recently provided a look behind the scenes at the grocer’s myPerks loyalty program pilot. Learn how how it's pivoting the program to serve as a platform that provides value to consumers through reward currency, gamification, personalized savings, content and more — all while keeping their privacy concerns at the forefront.
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  • Are Retailers Giving Data Security Its Rightful Place in Today’s IT Spend?

    RIS unpacked the state of retail IT spend and explored some of the biggest risks retailers are facing when it comes to security breaches. (Hint: POS is still a prime target, but hackers aren’t stopping there.) Read on to learn more.
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  • How Retailers Like Discount Tire Are Killing the Supply Chain Guessing Game

    With the power of analytics, artificial intelligence, and machine learning, retailers like Walmart, Costco, Discount Tire, Kum and Go, At Home, and Frank and Oak are finding innovative ways to dominate their supply chains and shopper experiences.
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  • How To Hit Pricing & Promotions Out of the Park

    While retailers are stressed with uncovering ideal pricing, promotions, and markdowns, AI can help identify strategic, channel-specific approaches to drive profitable revenue growth.
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  • 5G Will Be a ‘Big Deal’ For Retailers — And They’re Ready For It

    Retailers have heavily invested in reimagining a smart store experience. How have nimble sellers equipped their stores with technology amid the health crisis — and how are lackluster retailers keeping up?
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  • How Shoe Sensation Ditched Email To Streamline Communication

    RIS explored how leading footwear and accessories retailer Shoe Sensation used technology to streamline communication and improve execution across 200 stores. By eliminating email and other outdated forms of corporate-to-store messaging, it’s improved visibility across the entire organization.
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