Digital Transformation

Canadian Tire, the 1,200 store general merchandise chain, is testing a personalized location-based mobile shopping app and an interactive product locator kiosk at two of its Toronto-area stores.

A growing number of retailers are deploying cloud-based solutions, attracted by their reduced up-front costs, per-usage pricing models and ability to scale up (and scale down) quickly. Download this Thought Leadership report to discover how cloud computing can address the industry’s data explosion, plus the key questions retailers should ask to maximize these solutions’ security.

While synchronizing information technology within the retail enterprise used to mean simply aligning IT and business, today's IT departments must be far more proactive to be successful, according to Petco CIO Herman Nell, keynote speaker at last week's RIS Retail Executive Summit.

After receiving positive feedback from customers, Rite Aid said it will continue to provide sales associates with iPads to assist customers as part of its store remodel program.

Based on a survey of more than 2,400 consumers, the 2nd Annual Shopper Experience Study, produced by RIS News and Cognizant, taps into shoppers' likes and dislikes. Download this study to find out how to link shopper preferences to specific strategies to improve sales and customer satisfaction.

The Disney Store added magic to Canada with the opening of two innovative stores.

Groupon's announcement last week that it would file for an initial public offering to raise $750 million added fuel to the fire of discussions taking place around the fast rise of daily deal sites. As Groupon's rapid expansion continues (and spawns imitators just as quickly), one question remains unanswered: Is Groupon a good deal for retailers?

Marketing departments are taking on bigger roles, using direct connections with empowered shoppers to build customer engagement. But retailers need to improve marketing/IT synchronization to maximize marketing's capabilities in the omni-channel retail enterprise.

Disney Store will open 40 interactive stores in 2011. The new store concept features mobile POS by Oracle Retail on iPod Touch devices, enabling associates to complete transactions anywhere in the store as innovative technology engages customers.

With 15 million iPads sold to date and companies noting that iPad users spend 50% more than on PCs, it's no secret that the iPad is a hot consumer device and a new, key sales and branding channel for retailers. Learn which features on the new iPad 2 can help grow mobile revenue.