Chatbots

RIS explores two of the hottest topics in supply chain today: real-time supply and artificial intelligence. Learn how leading retailers are meeting demand though the use of still emerging technology that can locate individual products anywhere in the supply chain in real time.

Consumers are changing, do you know enough about Generation Z to keep up with their shopping habits as they become the next big spenders? We talked to the experts to find out how. Target the next wave of shoppers with this list of tech tips

"The Bot platforms that are available today and for the next decade will change everything," warned Eugene Roman, Chief Technology -Officer, Canadian Tire Corporation Ltd. during the rapidfire session: "Digital Commerce: Welcome to the Chat Bot Age." Hear what else Roman had to teach about artificial intelligence at the Retail Executive Summit.

IBM Watson and LivePerson's combined platform for AI, bots and messaging advances customer care from analog voice calls to intelligent digital interactions. Learn how.

A new wave of chatbots are starting to roll out for retail customer service. These “hybrid bots,” humans and chatbots in a single thread, sharing the workload, can offer excellent benefits, but what is the key to making it work? Read on to find out.

I think Alexa may be making my wife nervous.

These tools and technologies are the next big things in the world of customer service. Help your customers help themselves by leveraging the power of the self-service customer care.

Canadian Tire Corporation CTO Eugene Roman will present a rapidfire session at RES 2017 and examine how chat bots represent a unique opportunity to provide a seamless, feature-rich, scalable experience for consumers and enterprise operations alike.

Masterpass-enabled chatbots launch on Facebook Messenger with FreshDirect, Subway and The Cheesecake Factory. Find out how the AI driven platform will engage consumers and facilitate transactions.

Madison Reed's team of software engineers have created chatbot to be a key component of the Ulta Beauty in-store experience.